Your privacy is important to us. It is Simplified Studio's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website at https://simplified-stud.io.
Information we collect includes both information you knowingly and actively provide us when contacting us or using our services, and any information automatically sent by your devices in the course of accessing our website.
Log data. When you visit our website, our servers may automatically log standard data provided by your web browser. This may include your device's Internet Protocol (IP) address, browser type and version, the pages you visit, the time and date of your visit, time spent on each page, and technical details related to any errors you may encounter. While this information may not be personally identifying by itself, it may be possible to combine it with other data to identify individual persons.
Personal information you provide. When you contact us through our consultation booking form, we collect the personal information you choose to share, which may include:
We may also receive personal information when you contact us directly via email.
We only collect and use your personal information when we have a legitimate reason for doing so. We collect personal information that is reasonably necessary to respond to your enquiry, schedule a consultation, and provide our design services to you.
We use your personal information for the following purposes:
When we collect and process personal information, and while we retain it, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use, or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.
If necessary, we may retain your personal information to comply with a legal, accounting, or reporting obligation, or for archiving purposes.
We use trusted third-party services to operate our website and provide our services. These include:
We may also disclose personal information to:
The personal information we collect is stored and processed by us and our third-party providers in Australia, the United States, and other locations where these providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. Where we transfer your personal information internationally, we will perform those transfers in accordance with applicable law and protect the transferred information in accordance with this policy.
You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information.
If you provide us with personal information, you understand that we will collect, hold, use, and disclose it in accordance with this policy. You retain the right to request details of any personal information we hold about you.
If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by unsubscribing from any marketing email or contacting us directly.
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you in writing, setting out the outcome and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint, including the Office of the Australian Information Commissioner.
If you are accessing our website from the United Kingdom, the European Economic Area, or other regions with applicable data protection laws (such as the GDPR), you may have additional rights regarding your personal information, including the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability. To exercise any of these rights, please contact us using the details below.
We use cookies to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit, so we can understand how you use our site.
Currently, our website uses:
You can control cookies through your browser settings. Disabling cookies may affect your experience of our website.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
For any questions or concerns regarding your privacy, you may contact us using the following details: